FOLLOW BELOW STEPS TO RAISE A COMPLAINT
1
Register on the CMS Portal
(Click on the register button and fill in the required details)
2
Log in with your credentials
(Click on the login button, enter your email and password, and verify your email and mobile number during login)
3
Fill out the Grievance Register Form
(Select the problem category and provide the necessary details)
4
Track the Resolution Progress
(Click on Track Complaint and enter your ticket number)
CUSTOMER GRIEVANCE BANK - ESCALATION MATRIX |
|||||
| Details | Contact | Address | Contact | Email ID | Working Hours |
|---|---|---|---|---|---|
| Nodal Officer | Mr. Sunil Joshi | HO | +91-9923966166 | grievances@aucbakola.com | 10 AM to 5 PM |
| Dy.CEO | Mr. Vinod Agrawal | HO | +91-9923588199 | vg.agrawal@aucbakola.com | 10 AM to 5 PM |
| If you are dissatisfied with the resolution, please contact the Reserve Bank of India (RBI): RBI CMS | |||||